Quality Assurance
Build quality around an agreed product basis.
Quality control begins with approved samples, specifications and acceptance criteria, then continues through production and shipment. Dimensions, appearance, function, glaze, decoration, packaging and acceptable variation are checked against the current approved basis.

Quality basis
Turn expectations into references, checkpoints and records.
- 01
Approval Reference
Identify the physical sample and documents that define the expected result.
- 02
Checkpoints
Place checks where issues can still be understood and addressed.
- 03
Acceptance
Record appearance, fit, function, packaging and comparison conditions.
- 04
Issue Review
Connect findings, decisions and release actions to the current product version.
Acceptance criteria
Quality is judged against the agreed project basis.
Appearance, dimensions, fit, function, set completeness, packaging and release records follow the current approved samples, specifications and agreed review methods.
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